EMPOWERING ONLINE TRAVEL
PRODUCT INFORMATION
Convergent Professional is a B2B desktop product. B2B is a common technology acronym that stands for “business to business” and simply refers to businesses such as Travel Agencies searching and booking travel with other businesses (i.e. suppliers such as airlines and hotels) on behalf of their clients.
Convergent Professional is the next-generation centralized reservations system (”CRS”) for travel professionals designed to address productivity, content and customer service issues. Convergent Professional is a graphical front-end interface to multiple GDS systems such as Galileo, Amadeus and Sabre. Regardless of the GDS system, the manner in which the user would search, book and ticket would be identical for all GDS systems.
The most advanced and customizable CRS Desktop for today’s retail and wholesale Travel Agent
Think of Convergent Professional as a very sophisticated graphical mask and automated scripting system that sits on top of multiple GDS systems. The user can even jump back and forth between the graphical interface and their cryptic GDS interface to manipulate a booking.
Most importantly, Convergent Professional is able to seamlessly integrate GDS content with non-GDS content, such as Web fares, consolidator fares and Charter fares, into its graphical reservations interface for the primary categories of travel such as air, car, hotel, tour, cruise and insurance, and it will automatically create all necessary PNR and accounting lines for any kind of GDS and non-GDS bookings.
A modern centralized reservations system in a Travel Agency is the foundation for online success
Convergent Professional comes with a centralized three level customer profile system (business, personal and agent) that mirrors that of the GDS systems, but is applicable to both GDS and non-GDS environments.
Travel professionals no longer have to re-enter customer information at supplier Web sites. There is no further need to manage multiple customer databases. Convergent Professional centralizes all data, GDS or non-GDS, in an elegant and powerful profile management system.
All GDS and non-GDS data is captured in a centralized reservations system... the Super PNR!
Convergent Professional is so powerful and efficient as a centralized reservations system that anything searched, booked, ticketed or interfaced with back-office accounting is automatically stored in a centralized “Super PNR” itinerary. As a result, Convergent Professional can prepare customer quotes, itineraries or even invoices of an entire trip within seconds, regardless of which environment (GDS or otherwise) the different components of the trip were booked in. Users no longer have to cut and paste information together.
Increase Office Productivity by 300%
Convergent Professional gives users the ability to search, book, ticket and invoice a trip in less than two minutes instead of the 10 - 20 minutes it can take to finish the entire front to back-office process. Convergent Professional has the functionality and depth in its air, car, hotel, tour, cruise, insurance, profile, accounting and itinerary/invoice modules to make high productivity a reality for travel professionals around the world.
Modules - sign up online
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